Legal

Privacy Policy

Last updated: May 2025 · Universal Hub · universalhub.co.za

1. Who We Are

Universal Hub is an IT and web solutions business based in Durban, KwaZulu-Natal, South Africa. We provide web design, IT support, CCTV installation, and related digital services to small businesses across KZN.

2. What Information We Collect

When you contact us through our website or WhatsApp, we may collect:

• Your name and contact details (email, phone)
• Information about your business and project requirements
• Technical information about your website or IT systems (only when you engage our services)

3. How We Use Your Information

We use the information you provide only to:

• Respond to your enquiries and provide quotes
• Deliver services you have engaged us for
• Send occasional business updates if you have opted in

We do not sell, rent, or share your personal information with third parties.

4. POPIA Compliance

Universal Hub processes personal information in accordance with the Protection of Personal Information Act (POPIA) No. 4 of 2013. You have the right to access, correct, or request deletion of your personal information at any time.

5. Cookies

Our website may use basic analytics cookies to understand visitor behaviour. No personally identifiable data is collected through cookies.

6. Contact

For any privacy-related queries, contact Devon Govender at info@universalhub.co.za.