Privacy Policy
1. Who We Are
Universal Hub is an IT and web solutions business based in Tongaat, KwaZulu-Natal, South Africa. We provide web design, IT support, CCTV installation, and related digital services to small businesses across KZN.
2. What Information We Collect
When you contact us through our website or WhatsApp, we may collect:
- Your name and contact details (email, phone)
- Information about your business and project requirements
- Technical information about your website or IT systems (only when you engage our services)
3. How We Use Your Information
We use the information you provide only to:
- Respond to your enquiries and provide quotes
- Deliver services you have engaged us for
- Send occasional business updates if you have opted in
We do not sell, rent, or share your personal information with third parties.
4. POPIA Compliance
Universal Hub processes personal information in accordance with the Protection of Personal Information Act (POPIA) No. 4 of 2013. You have the right to access, correct, or request deletion of your personal information at any time.
5. Cookies
Our website may use basic analytics cookies to understand visitor behaviour. No personally identifiable data is collected through cookies.
6. Contact
For any privacy-related queries, contact Devon Govender at info@universalhub.co.za.